Welcome to Pinnacle Business Solutions Limited ("PBS"). We provide business, financial advisory, and consulting services, and your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our website.

1.Information We Collect

We collect personal data through the following channels:

Contact Forms: When you join our email list or send inquiries.
Cookies: To track preferences, analyze usage, and improve website performance.
Direct Interactions: Through service requests or inquiries.
The personal data we may collect includes your name, email address, phone number, IP address, and browsing behaviour.

2.How We Use Your Data

We use your personal data to:

Provide and improve our services, including startup advisory, fundraising, and compliance consulting.
Respond to inquiries and deliver newsletters or relevant updates.
Analyze website traffic and enhance the user experience through cookies.

3.Legal Basis for Data Processing

We collect and process your data only as necessary to fulfill your requests, and we notify you when additional information is optional.
The legal grounds for processing your data include:

Your Consent: When you subscribe to newsletters or accept cookies.
Performance of Services: To fulfill service requests or respond to inquiries.
Marketing Activities: To customize your experience and evaluate marketing efforts.

4.Sharing Your Information

We do not sell your personal information. Your data is used only to:

Provide the requested services.
Improve your experience.
Communicate with you when necessary.

5.Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

Analytics Cookies: To monitor and evaluate website performance.
Functional Cookies: To store your preferences and ensure seamless navigation.

You can adjust your cookie settings at any time through our website's cookie preferences tool or your browser settings.

6.Data Retention
We retain personal data only as long as necessary to provide our services or as required by law.

7.Your Rights
You have the right to:

Access, correct, or delete your personal data by contacting us at admin@pbsconsulting.africa
Withdraw your consent at any time by unsubscribing from our email list.

8.Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is entirely foolproof, so we encourage you to secure your accounts with strong passwords.

9.Changes to This Policy
We may update this policy periodically to reflect changes in our practices or services. The latest version will always be available on our website.

10.Contact Us
If you have any questions or concerns about this policy, please contact us:

Email: admin@pbsconsulting.africa
Phone: +2347071403723

Effective January 2025.
Welcome to Pinnacle Business Solutions Limited (Hereinafter 2025) By accessing or using our website and services, you agree to have read, understood, and agreed to the following terms and conditions. Please read them carefully as they govern your relationship with us.

1. Introduction
PBS provides business and financial advisory services to startups, SMEs, investors, and other stakeholders. By using our services, you agree to be bound by these Terms and Conditions and any other agreements relevant to our service engagement.

2. Services Offered
Our core services include, but are not limited to:
•   Startup Advisory
•   Investment Readiness Support
•   Pre- and Post-Investment Services
•   Fundraising and Regulatory Compliance
Additional details about our services can be found at https://www.pbsconsulting.africa/.

3. Use of the Website
•   Users must not misuse this website by introducing viruses, attempting unauthorized access, or engaging in any action that disrupts its functionality.
•   We reserve the right to restrict or terminate access to our website at any time without notice for violations of these terms.

4. Client Engagement
•   Before commencing any advisory service, a formal engagement contract or agreement will be signed between PBS and the client.
•   Our services are tailored to the information provided by the client, and accuracy and timeliness of this information are the client's responsibility.

5. Fees and Payments
•   All fees for services will be communicated upfront and detailed in the engagement agreement.
•   Payments must be made according to the terms outlined in the agreement. Non-compliance with payment terms may result in suspension of services.

6. Confidentiality
•   Both parties agree to protect the confidentiality of sensitive information shared during the engagement.
•   PBS adheres to strict data protection and privacy policies, detailed in our Privacy Policy.

7. Intellectual Property
•   All content on this website, including text, graphics, logos, and service descriptions, is the intellectual property of PBS and our designated contributory writers.
•   Unauthorized reproduction, modification, or distribution is prohibited.

8. Limitation of Liability
•   PBS is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
•   Our liability is limited to the fees paid for the specific service under dispute.

9. Termination
•   Either party may terminate the engagement in accordance with the terms of the engagement agreement.
•   Refunds, if applicable, are governed by our Refund Policy.

10. Governing Law
•   These Terms and Conditions are governed by the laws of The Federal Republic of Nigeria. Any disputes will be resolved by the jurisdiction of The Federal Republic of Nigeria.

11. Amendments
•   PBS Consulting Africa reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

Contact Us
For questions or clarifications regarding these Terms and Conditions, please contact:
PBS Consulting Africa
📧 admin@pbsconsulting.africa
🌍 https://www.pbsconsulting.africa/

Effective January 2025.
At Pinnacle Business Solution Limited (hereinafter called PBS), we are committed to delivering exceptional business and financial advisory services that meet the highest standards of quality and professionalism. Your satisfaction is our priority, and we have established this Refund Policy to address any concerns regarding payments made for our services.

Eligibility for Refunds
Refunds may be considered under the following conditions:
1.   Non-Delivery of Services: If the agreed-upon services were not initiated due to circumstances directly attributable to our firm.
2.   Material Breach of Agreement: If our firm fails to fulfill its obligations as outlined in the service agreement, resulting in significant non-performance.
3.   Advance Payments for Canceled Services: For services paid in advance but canceled by the client prior to commencement, subject to the cancellation terms in the service agreement.

Exclusions For Refunds
Refunds will not be granted under the following circumstances:
1.   Dissatisfaction arising from subjective expectations not explicitly covered in the service agreement.
2.   Delays caused by factors outside our control, including but not limited to client unresponsiveness or unforeseen external events.
3.   Services that have already been rendered or partially delivered, where measurable value has been provided.

Refund Request Process
1.   Submission: Refund requests must be submitted via email to admin@pbsconsulting.africa. Please include detailed information about the issue and any supporting documentation. (e.g., service agreement, payment receipt).
2.   Review: Our team will review your request within 5 -10 business days to determine eligibility.
3.   Resolution: If the refund request is approved, the refund will be processed within 10-15 business working days. which may include:
•   A full or partial refund.
•   Additional services to address the concern within.
•   Refunds will be issued via the original payment method or any agreed alternative.

Our Commitment
Each refund request is assessed on a case-by-case basis, ensuring that both fairness and transparency are upheld in every resolution.

Updates to the Policy
PBS reserves the right to update this Refund Policy as necessary. Any changes will be reflected on this page, and clients will be notified of significant updates.
For inquiries or assistance, please contact us at:

Pinnacle Business Solutions
📧 admin@pbsconsulting.africa
🌍 https://www.pbsconsulting.africa/

We thank you for choosing PBS and value your trust in our services.

Contact Forms: When you join our email list or send inquiries.

Cookies: To track preferences, analyze usage, and improve website performance.

Direct Interactions: Through service requests or inquiries. The personal data we may collect includes your name, email address, phone number, IP address, and browsing behaviour.

2.How We Use Your Data We use your personal data to:

Provide and improve our services, including startup advisory, fundraising, and compliance consulting.

Respond to inquiries and deliver newsletters or relevant updates.

Analyze website traffic and enhance the user experience through cookies.

3.Legal Basis for Data Processing We collect and process your data only as necessary to fulfill your requests, and we notify you when additional information is optional. The legal grounds for processing your data include:

Your Consent: When you subscribe to newsletters or accept cookies.

Performance of Services: To fulfill service requests or respond to inquiries.

Marketing Activities: To customize your experience and evaluate marketing efforts.

4.Sharing Your Information We do not sell your personal information. Your data is used only to:

Provide the requested services.

Improve your experience.

Communicate with you when necessary.

5.Cookies and Tracking Technologies Our website uses cookies to enhance your browsing experience:

Analytics Cookies: To monitor and evaluate website performance.

Functional Cookies: To store your preferences and ensure seamless navigation.

You can adjust your cookie settings at any time through our website's cookie preferences tool or your browser settings. 6.Data Retention We retain personal data only as long as necessary to provide our services or as required by law. 7.Your Rights You have the right to:

Access, correct, or delete your personal data by contacting us at admin@pbsconsulting.africa

Withdraw your consent at any time by unsubscribing from our email list.

Direct Interactions: Through service requests or inquiries.
The personal data we may collect includes your name, email address, phone number, IP address, and browsing behaviour.

2.How We Use Your Data

We use your personal data to:

3.Legal Basis for Data Processing

We collect and process your data only as necessary to fulfill your requests, and we notify you when additional information is optional.
The legal grounds for processing your data include:

4.Sharing Your Information

We do not sell your personal information. Your data is used only to:

5.Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

You can adjust your cookie settings at any time through our website's cookie preferences tool or your browser settings.

6.Data Retention
We retain personal data only as long as necessary to provide our services or as required by law.

7.Your Rights
You have the right to: